At Overstockusshop, we’re proud to offer free worldwide shipping on all orders—no minimum purchase required! This Shipping Policy outlines our delivery process, timelines, and guidelines for shipments to destinations across the globe, ensuring you have clear expectations for your order of furniture, rugs, decorative items, bedding, jewelry, watches, clothing, holiday decorations, and other home and lifestyle-related products.
All orders are processed within 2-5 business days (Monday-Friday, excluding weekends and major holidays) after payment confirmation. Processing time includes order verification, product preparation, and packaging. You will receive an order confirmation email immediately after placing your order, followed by a shipping confirmation email with a tracking number once your package has been dispatched.
We offer complimentary standard shipping to every country and region worldwide. No hidden fees, surcharges, or minimum order values apply—shipping is free for all purchases, regardless of size, weight, or destination.
Please note: While we cover the standard shipping cost, customs duties, taxes, and import fees may be imposed by the destination country’s customs authorities. These fees are the responsibility of the customer and are not included in the product price or shipping cost. We recommend checking with your local customs office for information on applicable duties and taxes before placing your order.
Delivery times vary based on your location and the shipping carrier’s service. Below are estimated delivery windows for standard shipping:
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North America (U.S., Canada): 5-10 business days after dispatch
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Europe: 7-14 business days after dispatch
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Asia Pacific: 8-16 business days after dispatch
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Australia & New Zealand: 10-18 business days after dispatch
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South America, Africa, & Middle East: 12-25 business days after dispatch
These are estimated times only and may be extended due to factors beyond our control, such as customs delays, postal service disruptions, or high order volumes (e.g., holiday seasons). We are not responsible for delays caused by external circumstances.
Once your order ships, you will receive a shipping confirmation email containing a unique tracking number and a link to monitor your package’s progress. You can also track your order by logging into your Overstockusshop account (if created) and navigating to the "Order History" section. Tracking information may take 24-48 hours to update after dispatch, depending on the carrier.
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Restricted Items: Certain products (e.g., oversized furniture, fragile items) may require specialized shipping methods. We will notify you if your order requires additional handling, but shipping will still be free of charge.
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Remote Locations: Delivery to remote or hard-to-reach areas may take an additional 3-7 business days. We will communicate any extended timelines via email if applicable.
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Prohibited Goods: We reserve the right to refuse shipping to destinations where certain products are prohibited by local laws (e.g., specific decorative items, jewelry materials). If your order contains prohibited items, we will contact you to cancel the order and issue a full refund.
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Damaged Items: If your package arrives damaged, notify us within 48 hours of delivery with photos/videos of the damaged product, packaging, and shipping label. We will arrange for a replacement, refund, or appropriate resolution at no cost to you.
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Lost Shipments: If your package is marked as "delivered" but you have not received it, or if tracking shows no movement for 15+ business days (25+ for remote regions), contact our customer service team. We will investigate the issue with the shipping carrier and provide a refund or replacement if the package is confirmed lost.
To modify or cancel an order, contact us immediately. We can only accommodate changes if the order has not yet been processed or shipped. Once your order has been dispatched, modifications (e.g., shipping address changes) or cancellations are no longer possible. If you need to cancel after dispatch, you must follow our Refund Policy and return the item once received.
We may update this Shipping Policy from time to time to reflect changes in shipping carriers, regulations, or service offerings. Any updates will be posted on this page with a revised "Last Updated" date. Your continued use of our website and services constitutes acceptance of the revised policy.
If you have any questions, concerns, or need assistance with your shipment, please contact our customer service team at:Email:
[email protected]Thank you for choosing Overstockusshop. We’re committed to delivering your order safely and efficiently, with free shipping to wherever you are in the world!
